Cancellation Policy
You can withdraw from the contract at any time. The cancellation must be made in writing. In the event of cancellation, you are obliged to compensate us for the damage incurred:
- from the day of the booking confirmation by the landlord until the 61st day before the start of the rental period, 20% of the total price
- from the 60th day to the 15th day before the start of the rental period, 50% of the total price
- 80% of the total price from the 14th day to the 8th day before the start of the rental period
- If the cancellation is made less than eight days before the start of the rental period, the full travel price must be paid.
The date of receipt of your cancellation message counts in each case. Amounts already paid will be offset.
You can provide a replacement person who enters into your contract under the conditions mentioned. A written notification is sufficient.
You can find our full terms and conditions here